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New to Masterton

Welcome to Masterton! If you’re new to our community, here’s some handy information to help you get things done and make the most of your district.


Change your address or details with us

Help us make sure we have the right details for your household, you can give us a call to update them or send an email to [email protected].

Maps online

Use our powerful online mapping tool to find out more about your property, services and district. Whether you’re looking for your water meter, want to find services and consent information, trying to find a park near you or want the big picture in the Wairarapa Combined District Plan, try maps online first.

Paying rates

Rates are due each quarter in August, November, January and May, and you can pay them online. You can search your property’s rates and also sign up to get your rates invoice via email.

Recycling and rubbish

If you are an urban household your recycling is collected weekly – alternating between your glass crate and your wheelie bin. Check the sticker on the side of your wheelie bin to find out your collection day or check the rubbish collection map. A maximum of two glass crates can be put out and extra crates are available from 161 Queen Street for $16. If your property doesn’t have a glass crate or wheelie bin, give our team a call on 06 370 6300 to organise new ones. Rubbish is collected weekly and needs to be in a blue council bag, you can buy these at supermarkets and the customer service team at 161 Queen Street at a cost of $3.20 each. You can also take rubbish, greenwaste, recycling and whitegoods to the transfer station on Nursery Road, visit our fees and charges page to see dumping costs.


If you’ve just moved, you can change your dog’s address details by completing a Change of Details form or by calling our Animal Services team on 06 370 6300. Dogs must be registered with us by 30 June every year.

Explore Masterton

A great way to see lots of our attractions is to hit the Masterton Trails which you can see on this map. These will link you up with Queen Elizabeth Park, the skatepark, the BMX track, McJorrow Park, the netball courts, Henley Lake, the Waipoua river and lots more. To find out more about what’s in town, visit

What’s on

Find out what’s coming up by visiting Destination Wairarapa’s website and following them on Facebook.

Follow Masterton

Connect with us and the people in your community on social media – like the council Facebook page to stay in the loop on council updates and follow MyMasterton on Instagram and Facebook to connect with your community.

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