Careers at Council

Working at Masterton District Council means being part of a motivated, professional and customer-focused team in one of New Zealand’s most beautiful districts.

Our people are the key to delivering great services for our community and they do everything from building roads to catching roaming dogs and more.

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A word from our CEO

At Masterton District Council we’re focused on getting great outcomes for our communities. We’re passionate about what we do, have some of the best in the business working here and understand what needs to get done to make change in our district.

I’m dedicated to developing talent and creating a space where teams can bring innovative ideas to the table to enable these positive outcomes. We’re all learning as we go with upskilling and professional development a key part of our organisational culture.

In short, the Council is a workplace that offers a unique opportunity for our team members to support the community and find personal and professional fulfilment everyday.


Beautiful Masterton

In Masterton people enjoy an outdoor lifestyle with a great climate and access to amazing natural resources. Lakes, rivers, surf beaches and mountains make our district an adventurer’s paradise.

In 2017 we were voted New Zealand’s Most Beautiful City, an honour we are proud to have achieved against strong competition from Tauranga and Napier. In fact, the judges said Masterton’s entry blew them away with its wide range of environmental and heritage conservation projects, and the strength of the community engagement “with numerous community groups working hard to make the city a safer and more beautiful community”.

Masterton offers easy living without compromising on access to resources such as great education opportunities for all ages. Our residents also run lots of active clubs and organisations that are always welcoming new members so there are lots of options for new or existing hobbies.

With a mixture of big-box retailers and small independent stores, you can buy almost anything you need from custard squares at a ‘bakery of the year’ award-winning cafe, to top designer brands like Kow Tow in the Kuripuni Shopping Village. With two cinemas, two theatres and lots of restaurants you won’t be lost for entertainment. We play host to huge events such as Wings over Wairarapa, the Balloon Fiesta and Wine and Food Festivals every year to keep your social calendar packed and the family busy.

Job Vacancies

We’re always keen to hear from people who are passionate about making a difference in our community. If you have the skills, approach and experience that match any of the vacancies below, we want to hear from you.

IT Support Analyst
  • Permanent full-time position
  • Local Government
  • Customer focused role

Masterton District Council (MDC) is committed to making Masterton a great place to live, visit, and do business, and has an exciting opportunity for a motivated individual to join our small but busy IT team.

We are looking for someone with a helpdesk support background who will enjoy the opportunity to work across a range of IT areas. It is also important to us that you are committed to delivering a high level of customer service and that you have a willingness to learn and expand your skill set. As you will be providing IT support over a number of MDC sites your ability to prioritise and manage your time will also be key to success in this role.

The Position:

The key aspects of this role include:

  • Operating as the central point of ICT contact for council staff and elected members;
  • Customer service and technical support over phone, email and in-person;
  • New user set-up including IT induction sessions for new employees;
  • Incident resolution and troubleshooting;
  • User requests; and
  • Hardware and software support.


About You

Your current technical skills will include:

  • A certificate, diploma or degree in IT support or other computing-related subjects such as information systems (desirable);
  • Experience working within a technical support team providing hands on support across desktops, mobile devices, infrastructure and applications;
  • Minimum of 3 years in a direct customer facing role;
  • User provisioning in an AD environment; and
  • Microsoft Windows 10 / M365 in a corporate deployment.

All applicants must already have NZ Residency/Citizenship or existing long-term rights to work in New Zealand.

To apply for the position please send a covering letter and CV to [email protected]

Applications close 12 noon, Tuesday 14 July 2020.

Position Description (DOC, 75KB)

Project Manager x 2

E te tini, e te rahi – aro mai ki tēnei kaupapa

Things are happening in Masterton – both our population and economic productivity is growing at a faster rate than the New Zealand average. To support our booming town, the Masterton District Council has a lot on the go.

We have a portfolio of important, high-profile projects around the District spanning across all areas from community facilities to transport and the three waters. We’re creating a team that can support the organisation to successfully deliver these projects.

We have two full-time Project Manager roles available who will report to the Project Delivery and Assets Manager.

The successful candidate will:

  • Deliver projects and contracts in an exemplary manner meeting Council, community and stakeholder expectations in terms of time, cost and quality;
  • Develop and maintain project management documentation across the lifecycle of projects, including developing business cases;
  • Report on all projects through the various stages of planning procurement and implementation including project closure reports; and
  • Be the Council’s project management ‘subject matter expert’ and provide project management support and advice to other departments.

In addition to top-notch communication and inter-personal skills, we’re looking for people with:

  • A tertiary-level qualification in an engineering, construction, project management or related field and proven project management experience;
  • Experience in successfully delivering multiple projects;
  • Knowledge and experience in business planning;
  • Experience managing consultants; and
  • Demonstrated success in customer relations and stakeholder engagement.

More information about the role can be found in the Position Description. You can also contact Samantha Fallon, for a confidential chat on 027 333 7789.

If this sounds like you, we’d love to hear from you. Please send us your application (CV and covering letter) specifically addressing your fit to the competencies we are looking for to [email protected]

Applications close 5pm, Friday 17 July 2020.

Check out and for 101 more reasons to be part of our journey.

Position Description (DOC, 69KB)

Policy Advisor – Full Time

E te tini, e te rahi – aro mai ki tēnei kaupapa

We have reshaped our Policy Team to build capacity and better support Council to meet the needs and aspirations of our community. We are now looking for a Policy Advisor to make up the full complement of this team.

The Policy team leads and supports the development and review of robust, evidence-based policies, strategies and bylaws across Council. The team also provides leadership for the integration and implementation of Council’s wellbeing strategy He Hiringa Tangata, He Hiringa Whenua.  

Reporting to the Policy Manager, the Policy Advisor supports the delivery of agreed work programmes to develop, review and monitor key Council and community policies, strategies and bylaws. In addition to this, roles and responsibilities of the Policy Advisor include:

  • Supporting the implementation of Council’s Wellbeing Strategy: He Hiringa Tangata, He Hiringa Whenua. The Policy Advisor will be our social wellbeing lead to provide expertise and deliver projects for that area of wellbeing.
  • Facilitating community participation in strategic policy projects through innovative project-based community engagement and consultation.
  • Providing quality, evidence-based advice on emerging issues and issues of significance.
  • Managing and building relationships with key stakeholders to ensure collaboration and opportunities for partnership.
  • Supporting a team-based culture that fosters collaborative working relationships, innovation, continuous improvement and effective performance.

As a permanent staff member of Masterton District Council, you will receive a great employment package including five weeks annual leave, medical insurance and professional development opportunities.

Applications are invited. To apply, please send your CV and covering letter to [email protected]  by 5pm on Monday 20 July 2020.

Position Description (PDF, 614KB)

Speculative Applications

We don’t always have roles available but we are always keen to hear from awesome people. You can send a speculative CV in the form below. This will be stored by our People and Capability team and if a job opens up that matches your skills, they’ll get in touch. Fill out the form below or send us an email.

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