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COVID-19: Council Services

Wairarapa is at Orange on the COVID-19 Protection Framework.

Operating as normal: 

  • Water treatment 
  • Wastewater treatment 
  • Water testing 
  • Kerbside rubbish collection 
  • Kerbside recycling collection in urban areas 

Vaccine passes

Vaccine Passes are not required at Masterton District Library, the Council’s Queen Street office or the Trust House Recreation Centre (pool and gym).

PLEASE NOTE: Some restrictions may apply on the numbers of people able to access our facilities at any one time under Orange on the COVID-19 Protection Framework.

Visiting our offices

The Council office at 161 Queen Street is open 9am – 4pm. Cash is accepted. Payments can also be made via the website, through online banking and direct debits. Please wear your face covering while in the public areas of the office. 

The Council office at 27 Lincoln Road is open to visitors for meetings. All visitors must sign in at reception and wear a mask in any public areas – including reception and when walking to and from meeting rooms.

Due to room capacity limits under the current distancing protocols, Council and Committee meetings remain closed to the public under Orange but will be livestreamed on our Facebook page.

Library and Archive

The Masterton Library is open Monday – Friday 9.30am – 5:30pm and Saturday 9:30am-1pm. As a public venue, service will look a little different, it is essential you abide by the following when you are in the library. 

Please use the hand sanitiser provided. 

    • Masks must be worn at all times while in library. 
    • Remain 1m away from staff and other library users. 
    • Use the self-checkouts for quicker, and contactless service. 
    • Visitor numbers in the library are being limited – please restrict your visit to less than 30 minutes. 
    • Only one person per table – furniture must NOT be moved.

Wairarapa Archive has reopened for booked visits. Email [email protected] or call 06 370 6253 to reserve your spot. Mask-use will be mandatory when accessing the Archive. 

Parks and sportsfields: 

Parks and sportsfields are open to use, but you must follow 1m physical distancing rules. 


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