COVID-19: Council Services

New Zealand is in Alert Level 1 in the fight against COVID-19. This means most services will be returning to normal. Here’s what to expect:

Continuing as normal:

  • Water treatment
  • Wastewater treatment
  • Water testing
  • Kerbside rubbish collection
  • Kerbside recycling collection in urban areas

Under Level 1:

  • Council offices – will be open from 9am – 4pm weekdays. Cash will be accepted and payments can also be made via the website, through online banking and direct debits instead.
  • Library – will be open from Monday 18th, 10am to 5:30pm on weekdays and until 6:30pm on Thursdays. It will be open from 9:30am to 1pm on Saturday. You can check the library website for their online services.
  • Wairarapa Archives will be open from 1pm – 5pm. Remote enquiries can be made by calling 06 370 6311 or by emailing [email protected] 
  • Swimming pools and the recreation centre are now open, you can visit their website for more information.
  • Community halls are open.

Transfer stations: 

  • Transfer stations throughout Wairarapa are open to all public users with general waste, recycling and green waste.

Parks and sportsfields:

  • Parks and sportsfields are open to use.
  • Mowing of parks, sportsfields and berms will resume.
  • Playgrounds and water fountains will start to open once they have been thoroughly cleaned.

Building-related services:

  • Provision of LIMs, PIMs and the processing of building and planning consents.
  • Building inspections will be carried out.
  • Advice is available for landowners and planning work.


  • Essential roading maintenance and repair will continue, and planned construction work will resume.

Animal/environmental services:

  • Animal and Environmental Health-related calls, including dog control and noise complaints, will be actioned.

Official Sources of Information

If you can’t get essentials like food or medicine and don’t have a family member or friend that can help, you can call the Wairarapa COVID-19 Helpline on 0800 239 247.

Latest updates:

Mental Wellbeing:

Financial support:

Public transport:

Ministry of Health:

Ministry of Education:

Wellington Regional Emergency Management Office WREMO:

Wairarapa COVID-19 Updates page:

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