We adhere to a number of policies that guide how we work and ensure that our decision-making is consistent and fair. These are available to download below.
Appointments to Council Organisations Policy
This policy explains how we select, appoint and pay directors for various Council organisations and ensures our process is objective and transparent.
Backflow Prevention Policy
This policy explains how we will protect the district’s water supply and ensure it is safe for people to drink.
Compliments and Complaints Policy
This policy explains how we will manage compliments and complaints that we receive and how we will resolve concerns.
Development and Financial Contributions Policy
This policy ensures that people who develop properties and who benefit directly pay their share of the growth-related costs of that infrastructure.
Dangerous and Insanitary Buildings Policy
This policy sets out our approach to identifying and taking action on dangerous, affected or insanitary buildings, in order to protect the health and safety of people who use the buildings.
Easter Sunday Shop Trading Policy
This policy permits shop trading on Easter Sunday throughout the Masterton district.
Parks and Reserves Concession Policy
This policy sets out how we will manage commercial use of parks and reserves.
This policy sets out how we will purchase goods and services in a fair and consistent manner that provides value for money for ratepayers.
Psychoactive Substances Local Approved Products Policy
This policy sets out restrictions on where psychoactive substances may be sold in the Masterton and Carterton districts.
Revenue and Financing Policy
This policy explains how Council activities are funded.
Rates Postponement Policy
This policy explains the circumstances where Council will consider a rates postponement.
Rates Remission Policy
This policy explains the circumstances where Council will consider a rates reduction.
Rates Remission and Postponement on Māori Freehold Land
This policy explains the circumstances where Council will consider a rates postponement or reduction on Māori freehold land.
Road and Street Naming Policy
This policy sets out our approach to naming roads in the district.
Significance and Engagement Policy
This policy explains our approach to determining how significant a decision is and to ensure that the Masterton community is given an opportunity to have their say.
This policy sets out the locations within the district that have been designated as smokefree.
Street Tree Policy
This policy explains how we will manage trees on the land we manage, including road reserves, parks, recreation reserves and cemeteries.
Senior Housing Policy and Procedure
This policy explains how we will manage our senior housing, including eligibility criteria and tenancy requirements.
Town Square Use Policy
This policy sets out how we will manage the use of the Town Square for commercial and free events.
Treasury Management Policy
This policy explains our approach to borrowing and investment.
Treated Effluent Supply Policy
This policy explains our approach to supplying treated wastewater.
Wairarapa Local Alcohol Policy
This policy explains our approach to alcohol licensing matters, including restrictions on the location of licensed premises, maximum trading hours and licence conditions.
Wairarapa Class 4 Gambling and TAB Venues Policy
This policy explains our approach to minimising harm to our community caused by gambling.