Policies

We adhere to a number of policies that guide how we work and ensure that our decision-making is consistent and fair. These are available to download below.

Appointments to Council Organisations Policy

This policy explains how we select, appoint and pay directors for various Council organisations and ensures our process is objective and transparent.

Appointments to Council Organisations Policy (PDF, 90KB)

Backflow Prevention Policy

This policy explains how we will protect the district’s water supply and ensure it is safe for people to drink.

Backflow Prevention Policy (PDF, 83KB)

Compliments and Complaints Policy

This policy explains how we will manage compliments and complaints that we receive and how we will resolve concerns.

Compliments and Complaints Policy (PDF, 207KB)

Development and Financial Contributions Policy

This policy ensures that people who develop properties and who benefit directly pay their share of the growth-related costs of that infrastructure.

Development and Financial Contributions Policy (PDF, 168KB)

 

Dangerous and Insanitary Buildings Policy

This policy sets out our approach to identifying and taking action on dangerous, affected or insanitary buildings, in order to protect the health and safety of people who use the buildings.

Dangerous and Insanitary Buildings Policy (PDF, 285KB) 

Dog Policy

This policy sets out expected behaviour from dog owners.

Dog Policy (PDF, 356KB)

Dog Control Area Maps (PDF, 3MB)

Easter Sunday Shop Trading Policy

This policy permits shop trading on Easter Sunday throughout the Masterton district.

Easter Sunday Shop Trading Policy (PDF, 373KB)

Parks and Reserves Concession Policy

This policy sets out how we will manage commercial use of parks and reserves.

Parks and Reserves Concession Policy (PDF, 21KB)

Procurement Policy

This policy sets out how we will purchase goods and services in a fair and consistent manner that provides value for money for ratepayers.

Procurement Policy (PDF, 34KB)

Psychoactive Substances Local Approved Products Policy

This policy sets out restrictions on where psychoactive substances may be sold in the Masterton and Carterton districts.

Psychoactive Substances Local Approved Products Policy (PDF, 1,003KB)

Revenue and Financing Policy
Rates Postponement Policy

This policy explains the circumstances where Council will consider a rates postponement.

Rates Postponement Policy (PDF, 137KB)

Rates Remission Policy

This policy explains the circumstances where Council will consider a rates reduction.

Rates Remission Policy (PDF, 158KB)

Rates Remission and Postponement on Māori Freehold Land

This policy explains the circumstances where Council will consider a rates postponement or reduction on Māori freehold land.

Rates Remission and Postponement on Māori Freehold Land (PDF, 127KB)

Road and Street Naming Policy

This policy sets out our approach to naming roads in the district.

Road and Street Naming Policy (PDF, 484KB)

Significance and Engagement Policy

This policy explains our approach to determining how significant a decision is and to ensure that the Masterton community is given an opportunity to have their say.

Significance and Engagement Policy (PDF, 637KB)

Smokefree Policy

This policy sets out the locations within the district that have been designated as smokefree.

Smokefree Policy (PDF, 409KB)

Street Tree Policy

This policy explains how we will manage trees on the land we manage, including road reserves, parks, recreation reserves and cemeteries.

Street Tree Policy (PDF, 2MB)

Senior Housing Policy and Procedure

This policy explains how we will manage our senior housing, including eligibility criteria and tenancy requirements.

Senior Housing Policy and Procedure (PDF, 540KB)

Town Square Use Policy

This policy sets out how we will manage the use of the Town Square for commercial and free events.

Town Square Use Policy (PDF, 38KB)

Treasury Management Policy

This policy explains our approach to borrowing and investment.

Treasury Management Policy (PDF, 497KB)

Treated Effluent Supply Policy

This policy explains our approach to supplying treated wastewater.

Treated Effluent Supply Policy (PDF, 7KB)

Wairarapa Local Alcohol Policy

This policy explains our approach to alcohol licensing matters, including restrictions on the location of licensed premises, maximum trading hours and licence conditions.

Wairarapa Local Alcohol Policy (PDF, 296KB)

Wairarapa Class 4 Gambling and TAB Venues Policy

This policy explains our approach to minimising harm to our community caused by gambling.

Wairarapa Class 4 Gambling and TAB Venues Policy (PDF, 165KB)