Skip NavigationMenu

Make a Complaint

If you have a complaint about the Council’s standard of service, actions or lack of actions by staff, please complete the complaint form below. We are committed to ensuring that your complaint will be handled with sensitivity and confidentiality, investigated thoroughly and dealt with as quickly as possible.

Fill out the online form below to register your complaint.

Note: For general feedback, please email us at [email protected]

To request a service – use our online Fix it Form or download the free Antenno App and make a report.

For anything urgent, please phone 06 370 6300.

Make a Complaint

Drop files here or
Accepted file types: jpg, png, txt, doc, docx, pdf, jpeg, Max. file size: 20 MB, Max. files: 10.
    How would you prefer to be contacted about this complaint?(Required)

    • Was this Page Helpful ?
    • YesNo