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Make a Complaint

If you have a complaint about the Council’s standard of service, actions or lack of actions by staff, please complete the complaint form below. We are committed to ensuring that your complaint will be handled with sensitivity and confidentiality, investigated thoroughly and dealt with as quickly as possible.

Fill out the online form below to register your complaint.

Note: For general feedback, please email us at [email protected]

To request a service – use our online Fix it/Report a problem form.

For anything urgent, please phone 06 370 6300.

Make a Complaint

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