Make a Complaint

Whakapāngia he Raru

If you have a complaint about the Council’s standard of service, actions or lack of actions by staff, please complete this complaint form. We are committed to ensuring that your complaint will be handled with sensitivity and confidentiality, investigated thoroughly and dealt with as quickly as possible.

For more information about how we record and resolve your complaints, see our Compliments and Complaints Policy (PDF, 283KB).